If you believe that every single cat matters, even the ones still waiting in shelters, our Hero VIP Club is for you. By joining, you’ll not only unlock amazing perks, but you’ll also help provide life-saving meals to hungry shelter cat every single m

If you believe that every single cat matters, even the ones still waiting in shelters, our Hero VIP Club is for you. By joining, you&#x2019;ll not only unlock amazing perks, but you&#x2019;ll also help provide life-saving meals to hungry shelter cat every single month.<hr><h3 id="membership-tiers">Membership Tiers</h3>The Hero VIP Club offers three membership levels. While the&#xA0;perks remain the same across all tiers, the difference lies in the number of meals you provide for shelter cats each month:<ul><li>Bronze&#xA0;&#x2013; $4.99 / month &#x2192; Provides 5 meals</li><li>Silver&#xA0;&#x2013; $9.99 / month &#x2192; Provides 15 meals</li><li>Gold&#xA0;&#x2013; $24.99 / month &#x2192; Provides 50 meals</li></ul>No matter which tier you choose, you&#x2019;ll enjoy the same great benefits&#x2014;while making a life-changing impact for shelter cats.<hr><h3 id="membership-perks">Membership Perks</h3>As a Hero VIP member, you&#x2019;ll receive:<ul><li>Free Shipping at Sign-Up - Save on shipping on your first order as a member.</li><li>$500 in Annual Discounts &#x2013; Save big on iHeartCats products all year long.</li><li>Early VIP Access on New Items &#x2013; Be the first to shop our newest products.</li><li>PetVet.AI (Members Only) &#x2013; Exclusive access to our pet health AI tool.</li><li>Focus Group Access &#x2013; Share your feedback, suggest new products, and help shape future rescue efforts with the iHeartCats leadership team.</li><li>Private Hero Group Access &#x2013; Join an exclusive Facebook community with other members, founders, and the iHeartCats team.</li><li>Dedicated Priority Support &#x2013; Get help faster with your membership status.</li><li>Special Monthly Charity Project &#x2013; Take part in unique projects that extend your impact for rescue cats.</li></ul><hr><h3 id="get-started">Get Started</h3>To join the Hero VIP Club, <a href="https://iheartcats.com/product/hero-vip-club/" target="_blank" rel="noopener noreferrer">click here</a>.<hr><h3 id="for-existing-members">For Existing Members</h3>Here are a few helpful links to manage your membership:<ul><li style="font-size: 16px;"><a href="https://iheartcats.gorgias.help/en-US/hero-vip-membership---how-do-i-access-my-membership-dealsdiscounts-2297006" target="_blank" rel="noopener noreferrer">How to access Hero VIP Club perks</a></li><li style="font-size: 16px;">How to update payment for your Hero VIP Membership</li><li style="font-size: 16px;">Cancelling your Hero VIP Membership</li></ul>

Hero VIP Club Guide

We’re so excited that you’re interested in becoming part of the Hero VIP Club!. As a member, you’ll provide meals for hungry shelter cats every month and unlock exclusive perks, discounts, and opportunities to make a bigger impact. The Hero VIP Club

We&#x2019;re so excited that you&#x2019;re interested in becoming part of the Hero VIP Club!As a member, you&#x2019;ll provide meals for hungry shelter cats every month and unlock exclusive perks, discounts, and opportunities to make a bigger impact.<hr><h3 id="membership-tiers">Membership Tiers</h3>The Hero VIP Club offers three membership levels. While the&#xA0;perks remain the same across all tiers, the difference lies in the number of meals you provide for shelter cats each month:<ul><li>Bronze&#xA0;&#x2013; $4.99 / month &#x2192; Provides 5 meals</li><li>Silver&#xA0;&#x2013; $9.99 / month &#x2192; Provides 15 meals</li><li>Gold&#xA0;&#x2013; $24.99 / month &#x2192; Provides 50 meals</li></ul>No matter which tier you choose, you&#x2019;ll enjoy the same great benefits&#x2014;while making a life-changing impact for shelter cats.&#xA0;<hr><h3 id="membership-perks">Membership Perks</h3>As a Hero VIP member, you&#x2019;ll receive:<ul><li>Free Shipping at Sign-Up - Save on shipping on your first order as a member.</li><li>$500 in Annual Discounts &#x2013; Save big on iHeartCats products all year long.</li><li>Early VIP Access on New Items &#x2013; Be the first to shop our newest products.</li><li>PetVet.AI (Members Only) &#x2013; Exclusive access to our pet health AI tool.</li><li>Focus Group Access &#x2013; Share your feedback, suggest new products, and help shape future rescue efforts with the iHeartCats leadership team.</li><li>Private Hero Group Access &#x2013; Join an exclusive Facebook community with other members, founders, and the iHeartCats team.</li><li>Dedicated Priority Support &#x2013; Get help faster with your membership status.</li><li>Special Monthly Charity Project &#x2013; Take part in unique projects that extend your impact for rescue cats.</li></ul><hr><h3 id="how-to-join">How to Join</h3>Joining is simple!&#x1F449; <a href="https://iheartcats.com/product/hero-vip-club/" target="_blank" rel="noopener noreferrer">Click here to join the Hero VIP Club</a>Choose the tier that&#x2019;s right for you, complete checkout, and your membership will start right away. Your meals will be funded automatically each month, and you&#x2019;ll instantly unlock your Hero VIP perks.<hr>&#x1F499; Together, we can give hope and nourishment to shelter cats while building a stronger community of heroes like you.

Hero VIP Membership - How to Join

To update payment for your Hero VIP Membership, the instructions are as follows:

To update payment for your Hero VIP Membership, the instructions are as follows:<ol><li>Login to your account <a href="https://iheartcats.com/my-account/" rel="noopener noreferrer" target="_blank">here</a>.</li><li>From the side menu, select&#xA0;Payment methods.</li><li>Select Add payment method&#xA0;and enter the card information (card number, expiration, security code) for the payment method you desire to use.&#xA0;</li><li>Select Add payment method to save the changes. A green banner should appear confirming, &quot;Payment method saved.&quot;</li><li>From the side menu, select My Subscription.&#xA0;</li><li>Scroll down towards the bottom of the page until you reach the section titled Related orders.</li><li>Find the most recent renewal order attempt under the status of Pending Payment. Select Pay.&#xA0;</li><li>Process to Checkout as normal. At Checkout, select the card you saved rather than manually entering the card information</li></ol>

Hero VIP Membership - How do I update payment?

If you are an active Hero VIP member, you can access your membership discounts directly from your account.

If you are an active Hero VIP member, you can access your membership discounts directly from your account.<ol><li>Log into your account<ul><li>Visit our website and locate on the &quot;My Account&quot; icon from the menu. It is the silhouette of a person.</li><li>Under the Login section, enter your username and password to access your account.</li><li>Forgot your password? No worries! Use the &quot;Log in Without Password&quot; option. With this option, you will be emailed a login link to the email address associated with your account. Be sure to check your spam or junk folder if it doesn&apos;t appear in your regular inbox within 10 minutes. Once you&apos;ve gained access to your account, you may reset your password to one you&apos;ll remember by going under the Account Details page</li></ul></li><li>Navigate to your Hero VIP Club<ul><li>Once logged in, go to the &quot;Hero VIP Club&quot; section.</li><li>Select Discounts.</li></ul></li><li>View and Shop Discounts<ul><li>From the Hero VIP Club &gt; Discounts page, you may review current member discounts and shop desired items</li></ul></li></ol>

Hero VIP Membership - How do I access my membership deals/discounts?

We understand that you may need to cancel your Hero VIP Membership. While we'd hate to see you go, you may cancel your Hero VIP Membership at any time directly from your account. To Cancel Your Membership. Select the Subscription to Modify. Thank you

We understand that you may need to cancel your Hero VIP Membership. While we&apos;d hate to see you go, you may cancel your Hero VIP Membership at any time directly from your account.To Cancel Your Membership<ol><li>Log into your account<ul><li>Visit our website and locate on the &quot;My Account&quot; icon from the menu. It is the silhouette of a person.</li><li>Under the Login section, enter your username and password to access your account.</li><li>Forgot your password? No worries! Use the &quot;Log in Without Password&quot; option. With this option, you will be emailed a login link to the email address associated with your account. Be sure to check your spam or junk folder if it doesn&apos;t appear in your regular inbox within 10 minutes. Once you&apos;ve gained access to your account, you may reset your password to one you&apos;ll remember by going under the Account Details page.</li></ul></li><li>Navigate to your Hero VIP Membership<ul><li>Once logged in, go to the &quot;My Subscription&quot; / &quot;Hero VIP Subscription&quot; section.</li></ul></li><li>Select the Subscription to Modify<ul><li>If you&apos;ve signed up more than once, you will see a list that includes your current membership and past memberships.</li><li>Select the current subscription that you want to cancel.</li></ul></li><li>Cancel Hero VIP Membership<ul><li>Look for the &quot;Cancel&quot; button within the subscription details and select that.&#xA0;</li></ul></li><li>Confirm Cancellation<ul><li>A confirmation message will appear asking if you are sure you want to cancel your subscription.</li><li>Click &quot;Confirm&quot; to finalize the cancellation.</li></ul></li></ol>&#xA0;Thank you for being a Hero VIP member! You may rejoin at any time.

Hero VIP Membership - How do I cancel my membership?

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